How it works

3 steps to never miss calls

    1. Automated Capacity Checks

    Allow hospitals that are discharging clients out of hours to check your bed space capacity and available room types.

    2. 24/7 Support

    We provide round-the-clock support for clients, families, and staff—answering questions, coordinating care, and escalating sensitive issues.

    3. Better Experiences

    Track engagement, satisfaction, and care outcomes with real-time analytics and call recording eliminating safeguarding risk and ensuring every interaction is positive and personalised.

Care Sectors We Support

Specialized AI solutions for different care environments

Residential Care Homes

Nursing homes, dementia care, and learning disability facilities.

Domiciliary Care

Home care services and community-based support.

Live-in Care

Personalized live-in care and support services.

Supported Living

Independent living with tailored support.

Extra Care Housing

Housing with integrated care services.

Features

Transform your care business communication

    24/7 Support for less than the cost of one receptionist.

    Provide clients, families, and stakeholders with instant answers, support, and coordination—anytime, day or night.

    GDPR & CQC Compliant

    All conversations are encrypted and compliant with UK care sector privacy standards.

    Seamless Care Coordination

    Integrate with your care management systems for real-time updates and smooth handoffs between staff.

    Human Touch When Needed

    Sensitive or complex issues are handled by our highly trained care business team, ensuring every resident and family feels heard.

Testimonials

What our customers are saying

FAQ

Frequently asked questions

Ready to Transform Your Care Business?

Book a Free Consultation with Our Care Experts

See how Care Assist can modernise your resident, family, and staff experience.

No commitment required • Typical response within 24 hours
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Part of the Assist family

CX AssistThe technology platform powering the Assist family.Clinic AssistAI phone answering and lead follow-up for clinics.Pay AssistPay Assist is the AI voice and data layer for the payments industry.Assist SupportIT support, websites, SEO, ads and engineer services for clinics.